Shipping & Returns

***************** Holiday Shipping **********************

Christmas shipping schedule is as follows.

PRIORITY MAIL SHIPPING
Last day to order with PRIORITY shipping will be Monday DECEMBER 21st (Also Tuesday the 22nd by 5pm will most likely get your package there on time)*

STANDARD SHIPPING
Last day to order with STANDARD shipping will be Saturday DECEMBER 19th (Also Monday DECEMBER 21st will most likely get your package there on time)*

EXPRESS SHIPPING
Last day to order with EXPRESS MAIL shipping will be Tuesday the 22nd by 5pm (Also Wednesday the 23rd will most likely get your package there on time)*

If there is a problem with your order you will receive an email from us within 24hrs of placing your order.

Your questions should be addressed to info@HottPerfume.com

**Please be advised we will do everything in our power to get you your packages on time but we cannot guarantee it.

EXTENDED HOLIDAY RETURNS.
Purchases made from November 25, 2026 up to and December 24, 2026 may be exchanged or returned through January 15, 2027 (see standard exchange/return policy for detailed information)

We aim to make shipping, delivery, and returns clear upfront. This page summarizes shipping options, delivery expectations, insurance, and our return/exchange process.

Summary

Shipping area: United States (including Puerto Rico). See “Shipping destinations” below.
Delivery timing: Delivery time can vary by carrier and season. Most orders arrive within a week.
Insurance: Packages are automatically insured for the full purchase price.
Returns: Unopened merchandise may be returned within 14 days of receiving your order.
Refund details: Shipping is not refundable. A 20% restocking fee applies to eligible returns and certain return scenarios (details below).
How to start: Email info@HottPerfume.com before sending any return or exchange.

Shipping destinations

At this time, HottPerfume.com ships merchandise only to locations outlined above. Free shipping coupons apply only to orders shipped within the USA.

Shipping options & pricing

Ground Shipping: $5 (including insurance) for the first item + $1 per additional item (United States)
Priority Mail: $7 (including insurance) for the first item + $1 per additional item (United States)
Express Mail: $27 (including insurance) for the first item + $2 per additional item (United States)

Payment methods

We accept: Visa, MasterCard, AMEX, and PayPal.

Delivery timing & tracking

Delivery timing can vary based on carrier processing, seasonal volume, and delivery location. After purchase, customers receive order confirmation and tracking information when available.

Insurance, loss, and shipping carrier handling

All packages are automatically insured for the full purchase price. The risk of loss, damage, and title for merchandise ordered on this website pass to you when the merchandise is delivered to the shipping carrier.

If a shipment is damaged in transit, it is covered by insurance included with every purchase. Insurance claims are filed with the carrier.

Return policy

Eligible returns

You may return unopened merchandise in its original condition within 14 days of receiving your order.

Refund details

Shipping is not refundable.
20% restocking fee: You will be charged a 20% restocking fee on eligible returns.
Customer-error returns/refusals: Items refused or returned due to customer error are subject to a 20% restocking fee plus shipping cost.

Exchanges

Exchanges are accepted with standard return shipping.

How to start a return or exchange

Before sending any return or exchange, you must email us at info@HottPerfume.com. Please include the following information inside the return/exchange package:

Full name
Complete address
Email address
Reason for return
Order number

Damaged items

Items damaged during shipment are covered by insurance and may be replaced upon verification. Please contact us with your order details so we can guide you through the next steps.