***************** Holiday Shipping **********************
Christmas shipping schedule is as follows.
STANDARD SHIPPING
Last day to order with STANDARD shipping will be Tuesday DECEMBER 17th (Also Wednesday the 18th will most likely get your package there on time)
PRIORITY MAIL SHIPPING
Last day to order with PRIORITY shipping will be Wednesday the 18th (Also Thursday the 19th will most likely get your package there on time)
EXPRESS SHIPPING
Last day to order with EXPRESS MAIL shipping will be Thursday DECEMBER 19th* (Also Friday the 20th will most likely get your package there on time)
If there is a problem with your order you will receive an email from us within 24hrs of placing your order.
Your questions should be addressed to info@HottPerfume.com
*Please be advised we will do everything in our power to get you your packages on time but we cannot guarantee it.
EXTENDED HOLIDAY RETURNS.
Purchases made from November 24, 2024 up to and December 24, 2024 may be exchanged or returned through January 15, 2025 (see standard exchange/return policy for detailed information)
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** MOST ORDERS ARRIVE WITHIN A WEEK ** All packages are automatically insured for full purchase price **
FREE SHIPPING COUPONS ONLY APPLY TO ORDERS SHIPPED WITHIN THE USA.
SHIPPING OPTIONS ARE AS FOLLOWS ...
** Ground Shipping is $5 (including insurance) FOR THE FIRST ITEM + $1 PER ADDITIONAL ITEM within the United States.
** Priority Mail Shipping is $7 (including insurance) FOR THE FIRST ITEM + $1 PER ADDITIONAL ITEM within the United States.
** Express Mail Shipping of $27 (including insurance) FOR THE FIRST ITEM + $2 PER ADDITIONAL ITEM within the United States.
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In the event that a domestic package has shipped and has not reached its destination we will ship out a replacement order at the 30 day mark. This is the only resolution to a package that is lost in transit.
INTERNATIONAL SHIPPING OPTIONS ARE AS FOLLOWS ...
** United Kingdom (UK) shipping is $43.99 FOR THE FIRST ITEM (6 - 10 days in transit) + $3 PER ADDITIONAL ITEM
** Canada shipping is $39.99 FOR THE FIRST ITEM (6 - 10 days in transit) + $3 PER ADDITIONAL ITEM
** Australia shipping is $34.99 FOR THE FIRST ITEM (6 - 10 days in transit) + $3 PER ADDITIONAL ITEM
** Brazil shipping is $39.99 FOR THE FIRST ITEM (6 - 10 days in transit) + $2 PER ADDITIONAL ITEM
** France shipping is $43.99 FOR THE FIRST ITEM (6 - 10 days in transit) + $3 PER ADDITIONAL ITEM
** Israel shipping is $34.99 FOR THE FIRST ITEM (6 - 10 days in transit) + $3 PER ADDITIONAL ITEM
** Malaysia shipping is $39.99 FOR THE FIRST ITEM (6 - 10 days in transit) + $2 PER ADDITIONAL ITEM
** New Zealand shipping is $52.99 FOR THE FIRST ITEM (6 - 10 days in transit) + $2 PER ADDITIONAL ITEM
** Switzerland shipping is $47.99 FOR THE FIRST ITEM (6 - 10 days in transit) + $2 PER ADDITIONAL ITEM
WE ACCEPT VISA, MASTERCARD, AMEX AND PAYPAL
Shipping & Delivery at this time, HottPerfume.com ships merchandise only to locations outlined above. The risk of loss, damage and title for all merchandise ordered on this Web site pass to you when the merchandise is delivered to the shipping carrier. Insurance claims are to be filed with the United States post office.
Return Policy HottPerfume.com reserves the right to change its payment procedures at any time without prior notice to you. Any claims for damaged items are automatically covered by the insurance which is included with every purchase. Items damaged during shipment will be replaced upon verification. This policy is void when purchase is made using coupons or promotions.
You may return any unopened merchandise in its original condition within 14 days of receiving your order. Shipping is not refundable and you will be charged a 20% restocking fee. Items that are refused or returned due to customer error will be charged a 20% restocking fee plus shipping cost.
Exchanges are accepted with standard return shipping
Prior to an exchange or return you must email us at info@HottPerfume.com and include the following info in the box along with the exchange or return. Promotions are void on all returns and may be void on exchanges.
* Full name
* Complete Address
* Email address
* Reason for return
* Order number.
Unclaimed merchandise will be refunded minus a 20% restocking fee. Shipping is not refundable.
You must notify us within 15 days from the date of your order if you have not received your package.
177A E Main Street / ste #111 New Rochelle , NY 10801
914-560-8402